Duane United States/Connecticut/Hartford [Mar 27, 2007]
Run, don't walk, away from Sprint The customer service is HORRIBLE. I have talked to 4 different customer service reps today and each was worse than the first one including the supervisor. The phones they "give away" are pieces of crap and if you do decide to go with Sprint (and I don't know why anyone would) you best buy the insurance on the phone because the phone wont last and then try getting a service rep to help you. Again RUN RUN RUN. I will NEVER use Sprint again! |
Peggy United States/New York/Buffalo [Mar 23, 2007]
Sprint;I am still wondering if I should continue service. (30 day Risk Free Quarantee?) The customer service is terrible. I have been trying to get my company discount and they bill me the wrong amount and just gave me a tracking number, for what? It does not help! I have found additional charges on my bill. |
Donna United States/texas/corpus christi [Mar 14, 2007]
Poor customer service! I have been a loyal customer for 7+ years and always pay my bills on time. Trapped with a 2 year contract. |
Ben United States/Wisconsin/Kohler [Mar 12, 2007]
It is awesome with internet, tv, and music and of course the calling it is great. I love sprint it is awesome. I would highly recommend it!!! |
Darren United States/NY ,Western/Hamburg, [Jan 28, 2007]
Flawless service for the last 4 years.No surprise bills or issues.The only thing I fault Sprint for is the lack of ruggedized phones available for a working man. |
JENNIFER United States/GEORGIA/VALDOSTA [Dec 20, 2006]
I THOUGHT I WAS THE ONLY ONE.. I HAVE BEEN WITH THEM FOR 3 YRS AND ITS BEEN THE SAME SHIT.... YES YES.. DROPPED CALLS, MISSED CALLS AND I DONT EVEN SEE THEM, VOICEMAILS NEVER ARRIVED, CHARGES FOR NO REASON.. AND MUCH MUCH MORE.. BUT HOW DO I GET OUT WITHOUT FRIGGIN PAYIN 150$ |
Yehonadov United States/Arizona/Tucson [Dec 06, 2006]
I have gps on my sprint phone and the only way I can get a signal is by turning it on Also I hate the fact that when someone you dont know sends you a text message you have to pay for it so I got a block on my phone for text messages and that took like three weeks to do I would say go to someone else for phone service |
Gin United States/Virginia/Chesterfield [Nov 10, 2006]
Sprint is always coming up with some new fees. My bill is always outrageous with no reasoning behind it. Where do these charges come from? God forbid I drive near trees, calls will drop and all I'll see is "looking for service." Customer service is horrible. Reps. are rude. Why can all my friends get on the elevator and continue talking on their phone, but my signal always fades? Why does my boyfriend always ask me, "didn't you see that I called? I've called you 3 times." I will have no missed calls, all due to shi##y service. |
Israel United States/NM/Albuquerque [Oct 26, 2006]
Great cell service. |
Curtis Foster United States/Arizona/- [Oct 04, 2006]
Well, lets see for the past 4 or 5 months i've been having to call to fight with sprint about some stupid charge that i didnt even order or whatever. since i have finally had it with them i have enough proof now to take them to court and thats what i intend to do. this is getting to be rediculous, im definetly going elswhere and if u look at consumer reports, sprint is at the bottom of the barrel. Honestly i wouldn't sprint to my worst enemy because all you get is hidden charges |
Bridgette United States/Va./Richmond, Va. [Aug 29, 2006]
Customer Service Sucks! Always Hidden Charges.I Don't Believe They Have Any Americans Working In Customer Service.You Have To Really Stay On Top Of Your Bill.They Will Charge You For Services You Never Ordered.Good Luck Getting Them Off. |
Cingular Man United States/Ca/Ventura County [Aug 24, 2006]
I am a former AT&T costomer. I recently switched to Cingular because sprint costomer service is crap. I have always had five lines on my family plan. Sprint says they will only approve me for 3 lines, due a brief review of my credit report. My score is 730, are they nuts!? They suggested that i try 3 lines for six months then ask for the two additional lines after i have showed them that i am worthy. Give me a break! I told the rep on the phone that if they don't think that i can afford two additional lines at 9.99 before my 15% discount, they they shouldn't even be giving 3 lines to begin with. What do you know!! He hung up on me. lmao!! Thanks Sprint for show me what i kind of costomer service i can expect if i get your service. Yeah, right! Keep all of your phones, i don't want them. Cingular gave me 5 lines, 15% off my anchor line, 2 dollars off of the 4 of my additional lines, started me off with 300 roll over minutes added to my 1400 anytime minutes, and changed my 2 year contract into a 1 year contract. "SPRINT" your way over to your nearest Cingular store now!! lmao!! |
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