Brett United States/Indiana/Indiana [Oct 23, 2008]
I HAVE BEEN WITH CENTENNIAL SINCE 1997 LAST CONTRACT IS UP...THANK YOU GOD !!!
IF YOU LOOK CLOSE AT YOUR BILL EACH MONTH YOU MAY NOTICE THAT SOME CALLS ON YOUR BILL DO NOT HAVE A DATE OR AN ITEM NUMBER ATTACHED TO THEM BUT IT DOES HAVE THE NUMBER OF MINUTES AND USUALLY AN ADDITIONAL CHARGE
PLUS ALL THE EXTRA CHARGES FOR GOING OVER YOUR PLAN MINUTES
BEFORE TODAY THEY WOULD CREDIT THE ACCOUNT EVERYBODY I TALKED TO HAD TO GET THE SUPERVISOR???
ONE PERSON TOLD ME I "SWITCHED TOWERS"???????
Then I was told that the charges list were "Carry-Over minutes"?????????
It's not the staff's fault at the store everyone was helpful.Only one wanted to argue about it(which would be a waste of my time)
What the ____ This is insane !!!!!
When times are tough the last thing you want to do is screw the customer!!!
If these charges are not a mistake
then why can't I get a straight answer??
They screwed me out of about $50.00 this month alone. I wonder how many customers they have that they do this to each month? Does anyone out there know a good lawyer?
alright I'm done..for now |
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B United States/Indiana/Indiana [Apr 04, 2008]
Coverage is great.
Their plans and support sucks. I mean terrible. Their plans are way overpriced and they nickel and dime you to death.
Being able to use night and weekend minutes costs an extra $10 PER LINE. Voice mail is another $2 per line, caller ID is another $2 per line, call waiting is another $2 per line, getting a bill in the mail is another $2 per line.
This means if you have 5 lines, you're paying an extra $75 PER MONTH (or $900 per year!) plus taxes for the features that ALL OTHER COMPANIES GIVE YOU FREE.
Their activation fee is almost $50. Most other companies are $25-$35.
If you get sick of their crappy plans and want to switch to a company with plans 20-30% cheaper and no nickel and diming, GOOD LUCK. They lock you in for a THIRTY MONTH CONTRACT. That's 2 and a HALF years! That's not a contract, it's a car loan!
I can't wait to get rid of these parasites. |
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